GLOBAL PHARMACEUTICAL COMPANY SOE UPLIFT PROJECT
Muscatech was engaged by a pharmaceutical company to replace/upgrade 650 Laptops, Desktops, Tablets and Thin Clients located across 12 sites around Australia, in both metropolitan and remote locations. Replacements were to be performed after hours with no disruption to the client’s warehouse operation and office staff. All customer data was to be migrated, and all new hardware to be imaged and delivered correctly to the relevant user and location. Muscatech was also required to provide next business day support to all users following the completion of deployments.
Challenges for this project included:
To achieve a positive project outcome, Muscatech hired 10 deployment engineers across Australia to service all 12 sites. Muscatech also completed the following:
Muscatech was able to successfully assist the client with their Windows 10 SOE uplift of over 600 devices with no disruptions to their operations. On completion of the project, the client engaged with Muscatech to provide additional project services, in assisting the client to integrate three recent acquisitions (companies) into their corporate network.