GLOBAL NFP ORGANISATION UPGRADE OF HARDWARE & SOFTWARE
Muscatech was engaged by a renowned global health entity to replace/upgrade 5000 desktop and laptop computers across 90 sites around Australia, in both metro and regional locations with a target rollout period duration of 6 months. The rollout was to be performed during business hours with minimal disruption to staff. A SOE uplift from Windows 7 to 10 was required, as well as ensuring all user data was migrated and applications installed following the required changes. Validation testing of critical business applications was also mandatory.
The client had a complicated environment to work with because:
To achieve a positive project outcome, Muscatech hired 45 deployment engineers across Australia to service all 90 sites. To Muscatech’s credit, there was never a site cancellation due to a resourcing issue. In addition to the resourcing, Muscatech completed the following:
Muscatech was able to successfully assist the client with their Windows 10 SOE uplift of over 5000 devices. On completion of the project, the client engaged with Muscatech to provide additional services, including another PC rollout of an additional 1000 computers, and a separate services agreement for procurement of additional services.