MELBOURNE'S TRUSTED I.T. SOLUTION PROVIDER

Upon commencing trading, we were having on-going software issues where the software was continuing to display system errors. Luke worked extensively with the software manufacturer to resolve this. His ability to think ‘outside the box’ was very evident in this instance. We would recommend Muscatech as your IT providers because they are very friendly & pro-active, always offering suggestions, solutions & alternatives.

The Muscatech team are reliable, knowledgeable and responsive. They are extremely client focused and truly understand the needs of a business. For example, during our last move in February 2018, Luke visited our new site and conducted an audit to understand the requirements of setting up our IT system and infrastructure efficiently and successfully. He mapped the process out, sourced the right tradies/contractors and equipment, liaised with telco and implemented it all on time as promised. Muscatech really knows how to take the stress off business owners that don’t have a technical or IT background. The team is easy-going and work hard to ensure customer is always happy and work is completed on time. This makes dealing with Muscatech a pleasant experience.

Muscatech have always worked through every job with attention to detail, also taking the time to understand how employees would use the tools and technology supplied. On many occasions, changes were made to ensure our team managed new technology with the least amount of stress. The Muscatech team are always calm, focused and manage the outcome for all stakeholders.