Unified Communication Solutions and Services

Cloud phone systems tailored to your business needs.

Our clients

Seamless connections are the backbone of every business

Seamless Collaboration

Reliable Networks

Maximise Uptime

Adaptive Capabilities

24/7 Support

Seamless connections are the backbone of every business

As your business grows, you need to connect with your customers, partners and employees in more effective, efficient ways. 

Cloud-based communication is the future. You no longer need to be limited to a single phone number or email address. With a cloud-based platform, you can have as many phone numbers, emails, and other communication channels as your business needs.

Muscatech is one of Melbourne’s leading UC services providers. Our highly skilled team of UC experts can integrate all your communications technology into one seamless platform and help you cut down on costs and hardware, improve your overall productivity, and reduce downtime. We help your team communicate better with seamless connections that work across all devices, platforms, and networks.

Our unified communications (video conferencing, voice chat, messaging, and more) provides all the tools and solutions for seamless conversations. Stay connected to your customers, partners, and colleagues with our reliable and scalable UC systems without worrying about expensive systems and software that needs constant updating.

With a unified communications solution, you can easily communicate in real time and provide everyone with the tools they need to be more efficient and productive.

Unified communications for modern businesses

In a world where people and companies are constantly connected, it’s time to get rid of the outdated phone system.

More and more business phone systems are switching to cloud-hosted solutions, which means you can keep your phones up-to-date with everything you need.

Muscatech’s cloud-based UC solutions are user-friendly and designed with customisation in mind, so we can tailor the services to suit your business specifications. The beauty of these systems is they do not require additional hardware or software set-ups; all you need is an internet connection.

Cloud technology is the key to a unified communications system that’s both scalable and secure. Multifunctional platforms are not only cost-effective and high-capacity, they also provide real-time backup and disaster recovery, searchable archives, and other features.

A cloud-based phone system is hosted on servers and offers call routing, voicemail, conference calling, and much more. With our cloud-based phone service, you can have an unlimited number of extensions to handle all of your customer interactions. You can also track call data, make and receive calls from any device, and forward calls to your mobile phone.

Cloud-based communications is the future of the enterprise. It increases productivity, lowers costs, and improves customer service. With our cloud phone solutions, you will reduce infrastructure costs and get up to speed quickly with personalised onboarding and training, all managed by our expert UC team.

RingCentral: your communications reimagined

Integrate your existing cloud eco-system with RingCentral, an open API platform that allows you to seamlessly mix your essential business apps, productivity suite, CRM, and social networks.

The advanced, cloud-based platform delivers feature-rich business telephony capabilities, including multi-level IVR, call queuing, advanced omnichannel, workforce optimisation capabilities, and much more. With its unified communications platform, RingCentral integrates real-time collaboration tools with traditional telephony and the contact centre to provide the most comprehensive business-grade communications solution you’ve ever seen.

Muscatech offers a simple and personalised RingCentral experience, where we handle all the technical heavy lifting for you. From installations, upgrades and migrations, to system assessments, we will help you take full advantage of RingCentral so that you can focus on your business.

Eliminate silos and power your business conversations with a secure global platform that unifies voice, video, and messaging. From click-to-dial functionality to one-click video conferencing, everyone can access the same must-have digital tools through a single, easy-to-use solution that works seamlessly across office sites and mobile devices.

Our goal is to help our customers save time on every task they have to do with their RingCentral account.

Giving your business enterprise-grade security and reliability

Muscatech is a leading Melbourne managed service provider specialising in providing cloud-based phone systems and solutions to SMBs, Australia-wide. 

We have the cloud-based phone solutions your business needs to implement a digital transformation in your workplace at cost-effective rates.

Communication is the backbone of any successful business, but it’s too complicated and expensive to manage on your own. Our range of unified communications solutions give you the power to communicate across all your channels and grow your customer base. We offer cloud-based phone solutions that are customisable and scalable to meet your needs. 

Our range of unified communications solutions give you the power to communicate across all your channels, with security and privacy protection. We have a wide range of flexible deployment options to suit all your business needs, and unrivalled expert support 24/7.

We don’t offer a one-size-fits-all approach because we understand that every business has different needs, and our unified communications experts will work closely with you to deliver the exact services you need to continue growing your business.

Our team of experts will work with you to develop a solution that’s tailored to your industry and can offer you a 100% satisfaction guarantee. We’ll help your company grow by taking care of all your communication needs.