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Managed Services 2017-07-02T06:31:45+00:00

Muscatech Managed Services – The Gold Standard in IT Support

Muscatech’s Managed Services consist of industry best practices, our support processes, tools & technologies, that when combined with our technical knowledge, provides our customers an ideal result.

Managed Services are the modern model for IT support,

Muscatech’s managed services offers a range of vital solutions and technologies to your business, all for one flat monthly rate, with no nasty surprises.
With our fully managed IT support, you can be confident that your businesses’ technology and data are protected 24 hours a day, 7 days a week.

Why Muscatech?

Why consider choosing a Muscatech managed service plan?

  • Our managed services plans allow you to focus on running your business and not worry about your technology.
  • We will prevent any issues before they become a problem, minimising or eliminating any potential downtime that could hit your bottom line.
  • We take on all the risk – if something goes wrong, we fix it, at no additional charge.
  • We provide round the clock service and support.
  • We use up to date industry best practices & procedures and the latest mix of technologies.
  • We speak your language.
  • We always have your best interests at heart.

We protect your information

At Muscatech, we don’t stop at installing Anti Virus on your computers, and leaving it at that.

Our security approach protects your investment by using several layers including but not limited to:

  • Junk Mail Protection: Enterprise junk mail filters block malicious messages before they are delivered to your staff.
  • Web Protection:  Block your computers from accessing dangerous websites.
  • Software Updates & Patch Management: We ensure your devices are always up to date.
  • Network Protection: Secure your networks against external attacks.
  • Backup: Backup your systems and services using tried and tested technologies, and regulatory stress testing the backups to ensure reliability and business continuity in the event of a disaster.
  • Constantly analysing and assessing: We constantly analyse and assess the overall security of our customers systems, and take action to remediate any concerns as required.

Making IT Affordable

With Our Managed Services Plans:

  • You’ll benefit from a flat-rate billing model, allowing you to budget your IT expenses.
  • You’ll be able to plan for business growth far more easily and with greater peace of mind.
  • Our managed services are more cost-effective in the long run than relying on break-fix solutions, especially when you consider the lost revenue from downtime.
  • A Break/Fix approach may have a lower cost on paper, but when something goes wrong, it will get very expensive very quickly.
  • Our services allow you to get the most out of your new or existing technology investment.